Refund policy

At Diana Rose, we strive to ensure that every product is made to perfection.

Return

We do not offer refunds for cakes and roses that are delivered as ordered. However, in the rare event that your cake is damaged upon delivery, we may consider a refund, depending on the extent of the damage. Please contact us immediately with photos of the damaged cake, and we will review your case.

Damaged products

If your cake is damaged, please notify us within 24 hours of delivery. We will assess the damage and determine whether a refund is possible.

If you have any questions or concerns about our return and refund policy, please do not hesitate to contact us at 0742745463